Xactimate User Certifications
Prove your Xactimate expertise with official certification from Xactware. Get recognized by employers and advance your career with verified skills.
Last Updated: October 24, 2025
📋 Quick Facts
🎯 Your Certification Journey
✅ Ready to Take the Exam?
- ☐ New to Xactimate or need review? Live Training (Levels 1 & 2) | Self-Paced (choose level)
- ☐ Practicing creating estimates with Xactimate
- ☐ Having active Xactware ID
- ☐ Purchasing exam with coupon code WatermarkUC
- ☐ Understanding exam must be completed independently (no outside assistance)
Quick Navigation
What Are User Certifications?
Official online exams that verify your Xactimate proficiency level. Create real estimates using Xactimate, then answer questions based on your work.
Three Certification Levels Available:
*Certification objectives are based on official Xactware User Certification requirements. For complete and current certification details, visit Xactware’s certification page.
Exam Details
- Pass Score: 70% or higher
- Duration: Complete within 1 year of purchase
- Format: Create estimates + answer questions
- Software: Use Xactimate Desktop or Online
- Retakes: Allowed if needed
- Validity: Certification lasts 2 years
Prepare for Success
Don’t take the exam unprepared. Our training courses are specifically designed to prepare you for Level 1 & Level 2 User Certification exams.
Live Online Training
Interactive 3-day course with XCT instructor. Comprehensive Level 1 & 2 preparation.
Self-Paced Training
Learn at your own pace with 30 days access. Same comprehensive content as live course.
Both courses include FREE 30-day Xactimate software access for practice!
Purchase Your Exam
Ready to get certified? Purchase directly from Xactware using our unique coupon code.
Watermark Student Discount:
Use coupon code WatermarkUC to save on each exam!
(Case-sensitive: Capital W, U & C)
Why Get Certified?
- Career Advancement: Employers increasingly require certification
- Skill Verification: Prove your proficiency to clients and employers
- Professional Recognition: Receive official PDF certificate from Xactware
- Competitive Edge: Stand out in the insurance and restoration industries
Frequently Asked Questions
General Information
What Certification levels are available?
Level 1 (Xactimate Fundamentals)
Level 2 (Xactimate Proficiency – Power User)
Level 3 (Xactimate Mastery – Subject Matter Expert)
Do I have to take the levels in order?
No, it’s up to you. You can begin at Level 1 or go directly to the Level exam best matching your current level of expertise.
Exam Structure & Format
How are the exams organized?
Each exam consists of two main parts:
1. Sketch & Scope Lab: Create both an interior sketch and estimate, along with a roof sketch and estimate using Xactimate.
2. Combined Practical & Knowledge Exam: Answer questions based on the estimates you created. The exam includes both practical questions (fill-in-the-blank about your specific estimates) and knowledge questions (multiple-choice, true/false, and matching about Xactimate concepts). Passing grade is 70%.
How do I answer the questions?
When the sketch and scope are complete, enter the answers on the practical exam by viewing the project files you created. Use only numbers and decimal points as answers.
Can I use resources during the exam?
The exam is open book, open notes, open e-Service Center, open Xactimate program, and open Xactimate projects, but you cannot contact your trainer, or anyone else, for assistance in completing the exam. It must be completed independently.
Can I pause the exam?
Yes, you can pause the exam.
Timing & Duration
How long do I have to take the exam?
From the date of purchase, users have one year to complete their exam. The exam is valid for 1 year from the date of purchase. The exam starts with a sketch and scope that you have 1 year to complete before the exam expires.
How long does it take to complete the exam?
Level 1 and Level 2 sketches and scopes will take about 1-3 hours to complete, if you are prepared to take the exam.
Scoring & Results
What is the passing grade for the Practical Exam?
Passing grade is 70%.
What if I fail the exam?
Take it again. Unlimited retakes. You may retake the exam if you do not pass, for no charge.
How is the exam scored?
The exam is immediately scored and if passed, a button will be available to print the certificate.
How long are certifications valid, once the practical exam is passed successfully?
Two years.
Purchasing & Cost
Are exam fees included in Watermark course tuition?
No. Certification exam fees are not included in Watermark course tuition. They are purchased separately from Xactware/Verisk and are taken online (without proxy). However, you can use the coupon code WatermarkUC (case-sensitive) for a discount on each user certification exam.
How much do they cost?
Verify current pricing on Xactware’s website via the purchase link below. Use the coupon code WatermarkUC (case-sensitive) for a discount on each user certification exam.
Where do I purchase User Certification Exams?
On Xactware’s website. Use the coupon code WatermarkUC (case-sensitive) for a discount on each user certification exam. Can be used multiple times!
Exam Registration Link: https://verisk.subscription-suite.io/shop/XactimateCertification
Registration Tips
Important registration tip:
Be sure to use YOUR Xactware ID when registering for the exam. If someone else (e.g., employer) is purchasing the exam for you, make sure they use YOUR Xactware ID, not their own. Otherwise, the exam will be registered to them and they’d have to repurchase it using YOUR Xactware ID.
Ready to Get Started?
- Step 1 Choose your training – Live Course or Self-Paced
- Step 2 Complete your training and practice with included software access
- Step 3 Purchase exam with coupon code WatermarkUC (case-sensitive: Capital W, U & C)
- Step 4 Take exam and earn your certification!
Need an Xactware ID? Create one here (use the same email you’ll use for training and certification).